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To remove your cards from your digital wallet, call Airwallex customer support and choose the “Fraud, lost or stolen card or device” option. With this option, you’ll be able to continue using your cards on other devices, online, or in-store (if you have a physical card). You can also contact our customer support team, who will be able to help you disable the cards in your wallet on that device. Instructions on how to do this can be found on Google's website here: Option 2: Contact Airwallex customer support to suspend the cards in your wallet With this option, you won’t be able to use your cards on any other device, but will still be able to use your virtual or physical cards. The quickest option is to login to your Google account using another device (such as your computer) and remove all of your payment methods from your Google Pay wallet.

Option 1: Login to your Apple / Google account and remove your cards from your digital wallet

To avoid any unauthorised transactions, you’ll need to remove the cards from your Apple Pay / Google Pay wallet or individually freeze them immediately. This article explains the steps you should take should your mobile device connected to your Airwallex employee card through Apple Pay or Google Pay is lost or stolen.